Omnicomm

Omnicomm provides a flexible communication platform for organisations looking to improve the way they create, manage and deliver customer and supplier communications.

Whether you want to integrate Omnicomm directly into your existing systems and infrastructure, or make use of an established communication service powered by Omnicomm technology, there are options to suit different operational and technical requirements.

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Integrating Omnicomm gives your organisation greater control over the complete communication process. Documents can be created using existing applications, generated automatically by your business systems or composed through a web interface, before being securely submitted to Omnicomm for processing and delivery.

Omnicomm can integrate with existing applications through its API, while its print client enables users to submit documents from virtually any Windows application that can print. This allows existing document creation processes, templates and business systems to continue to be used while Omnicomm manages the subsequent communication workflow.

Once submitted, communications can be processed centrally and delivered using the most appropriate channel, including physical mail, email and messaging. For traditional mail, Omnicomm can automate processes such as address checking, document sorting, combining communications for the same recipient, applying mail marks and preparing documents for automated printing, folding and inserting.

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If you do not want to operate your own print and mail infrastructure, Omnicomm can also connect your organisation with established document production and mailing services.

Documents can be submitted electronically and transferred securely to an external production facility where printing, finishing and postal preparation are handled on your behalf. This can remove the need to maintain local printing and finishing equipment while providing access to high-volume production facilities and postal services.

External production can also complement an internally operated Omnicomm installation, providing additional capacity, alternative production facilities or business continuity should your primary mailing operation become unavailable.

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