Government: Hybrid Mail

Discover how our hybrid mail solution can help your Government department, office or local authority reduce its mailing costs by up to 60%

Already used by several UK local authorities, saving thousands of pounds each day

Hybrid Mail

Why Use Hybrid Mail?

Whether its council tax bills, parking fines, polling cards or general letters, the volume of mail produced and posted by Government departments, offices and local authorities is often significant. So much so, getting this mail prepared, printed, finished and delivered is a time consuming and costly process.

Our hybrid mail solution greatly reduces mailing overheads and eliminates many processes staff need to perform prior to posting mail. It does this by accumulating mail from your entire organisation, validating recipient addresses, adding inserts (such as leaflets), sorting and combining, and applying finishing and mail marks. Printing, folding and inserting is performed in-house or by using a secure and certified third-party provider such as a Xerox Service Delivery Center.

In addition to relieving staff of laborious and costly mail production duties, our hybrid mail solution also enables you to: take advantage of the Royal Mail's higher volume discounts (including Mail MarkĀ®); maintain corporate image using mail templates; keep track of mail volume and expenditure; and administer the entire system from anywhere using an intuitive web interface.

For a more detailed overview of our hybrid mail solution, refer to Hybrid Mail Integration.

Hybrid Mail diagram

Key Components

To enable your Government department, office or local authority to transition to hybrid mail seemlessly, and ensure mail is composed, printed and finished in the most efficient and cost-effective way, three components are provided:

Web Interface

Enables mail to be composed within an Internet browser using familiar word processing tools while also providing an interface for administering the system.

Print Client

Used in a similar way to a printer driver to enable mail to be composed and intergrated into the hybrid mail system using any Windows application that can print.


Enables your own applications and processes to work seamlessly with the hybrid mail system.

Key Benefits

  • Civica, Capita and Northgate Compatibility

    Our hybrid mail solution is 100% compatible with Civica, Capita and Northgate systems used to produce council tax bills. This means your current method of generating CTAX associated documents remains untouched and getting them delivered to citizens becomes more streamlined.

  • Same Recipient Mail Combined

    Demonstrate to citizens you are committed to reducing Government expenditure by ensuring same recipient mail is combined then delivered in the same envelope. No longer will mail sent from different departments and offices arrive seperately!

  • Security & Data Protection

    Not only is our hybrid mail solution a proven method for reducing mailing costs and improving efficiency, certifications such as ISO 27001, demonstrate sensitive correspendence is safe in our hands.

  • For a full list of benefits, visit Hybrid Mail Integration

Latest News

Electronic Delivery Service Added to Hybrid Mail
Electronic Delivery Service Added to Hybrid Mail

With an increasing demand for organisations to cut operating costs and reduce their impact on the environment, sending correspondence digitally instead of printing and posting it is no longer a desire but instead a necessity. Funasset's Hybrid Mail solution now includes an Electronic Delivery Service that satisfies this requirement without compromising privacy or the way correspondence is presented.

Case Study

NHS Trust Significantly Reduces Mailing Overheads

Funasset integrates and manages a mailing solution for Maidstone and Tunbridge Wells NHS Trust that streamlines mail production and cuts associated costs by 45%.

Read more

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Funasset Limited is a UK software development company founded in 1986. It specialises in document and mail solutions that are used globally by businesses and organisations including Xerox, Civica, the NHS and local Government. Read more

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