Healthcare: Hybrid Mail

Discover how our hybrid mail solution can help your NHS Trust reduce its mailing overheads by up to 60%

Proven to save the NHS hundreds of thousands of pounds each year

Hybrid Mail

Why Use Hybrid Mail?

NHS Trusts produce huge volumes of mail each day. Whether its an appointment letter for a patient or correspondence to a supplier or a GP, the numbers add up and as such, so does the cost. So much so, preparing, printing and posting mail eats into an already tight budget and absorbs money better spent on direct patient care.

Our hybrid mail solution dramatically reduces mailing costs and eliminates many processes your staff need to perform prior to posting mail. It does this by accumulating mail from your entire NHS Trust, validating recipient addresses, adding inserts (such as maps and guides), sorting, combining and applying finishing and mail marks. Printing, folding and inserting is performed in-house or using a secure and certified third-party such as a Xerox Service Delivery Center.

In addition to reducing staff input, our hybrid mail solution also enables your NHS Trust to: take advantage of the Royal Mail's higher volume discounts (including Mail Mark®); maintain corporate image using mail templates; keep track of mail volume and expenditure; and administer the entire system from anywhere using an intuitive web interface.

For further information about our hybrid mail solution, refer to Hybrid Mail Integration.

Hybrid Mail

Key Components

To enable your NHS Trust to work the way it wants, and to ensure your mail is composed, printed and finished in the most efficient and cost-effective way, three hybrid mail components are provided:

Web Interface

Enables mail to be composed within an Internet browser using familiar word processing tools, and also provides an interface for administering the system.

Print Client

Used in a similar way to a printer driver to enable mail to be composed and intergrated into the hybrid mail system using any Windows application that can print.


Enables your own applications including PAS and Docman to work seamlessly with the hybrid mail system.

Key Benefits

  • NHS N3 Network Compatibility

    Our hybrid mail solution is 100% compatible with the NHS N3 network. This means your NHS Patient Administration System (PAS) can transmit letters and associated supplements (such as maps and leaflets) to a remote third party print and finishing provider.

  • NHS Docman Compatibility

    An electronic copy of a patient’s letter can also be optionally sent to their GP/consultant via the NHS Docman system.

  • Security & Data Protection

    Not only is our hybrid mail solution a proven method for reducing NHS mailing overheads, certifications such as ISO 27001 and Cyber Essentials Plus demonstrate sensitive patient correspendence is safe in our hands.

  • For a full list of benefits, refer to Hybrid Mail Integration

Latest News

Electronic Delivery Service Added to Hybrid Mail
Electronic Delivery Service Added to Hybrid Mail

With an increasing demand for organisations to cut operating costs and reduce their impact on the environment, sending correspondence digitally instead of printing and posting it is no longer a desire but instead a necessity. Funasset's Hybrid Mail solution now includes an Electronic Delivery Service that satisfies this requirement without compromising privacy or the way correspondence is presented.

Case Study

NHS Trust Significantly Reduces Mailing Overheads

Funasset integrates and manages a mailing solution for Maidstone and Tunbridge Wells NHS Trust that streamlines mail production and cuts associated costs by 45%.

Read more

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Funasset Limited is a UK software development company founded in 1986. It specialises in document and mail solutions that are used globally by businesses and organisations including Xerox, Civica, the NHS and local Government. Read more

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